1. Introduction
Vectra Networks (Pty) Ltd (registration number 2026/349762/07) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our services, or interact with us.
By accessing our website or using our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, ID number, and other identifiers you provide when applying for positions, contacting us, or using our services.
- Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
- Device Information: Information about the device you use to access our services, including hardware model, operating system, and unique device identifiers.
- Employment Information: CVs, qualifications, employment history, and related documents submitted through our recruitment portal.
3. How We Collect Information
We collect information through:
- Direct submissions via forms on our website (contact forms, job applications, enquiries)
- Automated technologies such as cookies and similar tracking technologies
- Communications with us via email, phone, or other channels
- Third-party service providers who assist us in operating our business
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our services
- To process job applications and manage recruitment
- To communicate with you regarding enquiries, services, or opportunities
- To improve our website, products, and services
- To comply with legal obligations and protect our legal rights
- To send marketing communications (with your consent, which you may withdraw at any time)
- To detect, prevent, and address technical issues and security threats
5. Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: Where you have given explicit consent for specific purposes
- Contract: Processing necessary for the performance of a contract with you
- Legal Obligation: Processing necessary to comply with applicable laws
- Legitimate Interests: Processing necessary for our legitimate business interests, provided your rights and interests do not override those interests
6. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, recruitment tools)
- Legal Authorities: When required by law, court order, or governmental regulation
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Professional Advisors: Lawyers, auditors, and insurers as necessary
All third parties are contractually bound to protect your information and use it only for the specified purposes.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Job application data is retained for a maximum of 12 months unless you consent to longer retention.
9. Your Rights
Under applicable data protection laws, including the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information and request copies
- Correct inaccurate or incomplete information
- Request deletion of your personal information (right to be forgotten)
- Object to or restrict processing of your information
- Withdraw consent at any time (without affecting lawful processing before withdrawal)
- Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us at info@vectranetworks.com.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand user behaviour. You can control cookies through your browser settings. Disabling cookies may affect website functionality.
11. International Data Transfers
Your information may be transferred to and processed in countries outside South Africa. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@vectranetworks.com
Address: The Atrium, Cnr Maude & 5th Street, Sandton City, 2196, South Africa
Company Registration: 2026/349762/07