Legal

Terms of Service

Effective date: 1 January 2026  |  Last updated: 4 June 2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the website, applications, products, and services (collectively, "Services") provided by Vectra Networks (Pty) Ltd (registration number 2026/349762/07), headquartered at The Atrium, Cnr Maude & 5th Street, Sandton City, 2196, South Africa ("Vectra Networks", "we", "us", or "our").

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.

2. Eligibility

You must be at least 18 years old and capable of entering into a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Description of Services

Vectra Networks provides enterprise communications, digital access infrastructure, and connectivity solutions. Our Services include, but are not limited to, network infrastructure services, telecommunications solutions, and related consulting services.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice.

4. User Accounts and Responsibilities

When you create an account or submit information through our Services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised access or security breach
  • Accept responsibility for all activities that occur under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activity.

5. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Transmit harmful code, malware, or other destructive content
  • Interfere with or disrupt the integrity or performance of our Services
  • Attempt to gain unauthorised access to our systems or networks
  • Engage in fraudulent, deceptive, or misleading practices
  • Harvest or collect personal information about others without consent
  • Send unsolicited communications, spam, or promotional materials

6. Intellectual Property

All content, materials, trademarks, logos, software, and intellectual property displayed on or available through our Services are owned by or licensed to Vectra Networks and are protected by South African and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use our Services for personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content without our prior written consent.

7. Confidential Information

Any non-public, proprietary, or confidential information disclosed by either party in connection with the Services must be kept confidential and used solely for the purpose for which it was disclosed. This obligation survives termination of these Terms.

8. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or resources. We do not endorse and are not responsible for the content, products, or practices of these third parties. Your interactions with third parties are governed by their respective terms and policies.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that our Services will be uninterrupted, timely, secure, error-free, or that defects will be corrected.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VECTRA NETWORKS AND ITS DIRECTORS, EMPLOYEES, PARTNERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF OUR SERVICES.

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to us, if any, in the twelve (12) months preceding the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Vectra Networks and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to your use of our Services, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may suspend or terminate your access to our Services at any time, with or without cause, with or without notice. Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including intellectual property provisions, disclaimers, indemnification, and limitations of liability.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of South Africa.

14. Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on this page. By continuing to use our Services after changes become effective, you agree to be bound by the revised Terms.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Vectra Networks regarding your use of our Services.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: info@vectranetworks.com

Address: The Atrium, Cnr Maude & 5th Street, Sandton City, 2196, South Africa

Company Registration: 2026/349762/07